Organisational Culture and Employee Engagement in the Banking Industry in Benin City

Authors

  • Evelyn Umemezia
  • Samuel J. Osifo

Abstract

This study empirically examined the influence of organisational culture on employee engagement in the deposit money banks in Benin City. The specific objectives of the study were to examine the influence of power, role, task, person and innovative oriented culture on employee engagement in the deposit money banks. The study adopted the cross-sectional survey research design. It specifically made use of data collected from three hundred and thirty-one (331) staff of Deposit Money Banks (MDB) in Benin City. This response rate represents 98.8% of the total sample size. Data collected were analysed using descriptive and Ordinary Least Square (OLS) regression. The study revealed that power-oriented culture negatively and insignificantly influenced employee engagement. It also revealed that role and task-oriented culture negatively and significantly influenced employee engagement. However, person and innovative oriented culture positively but significantly influenced employee engagement. From these findings, the study recommended that management of banks place less emphasis on the practices of role-oriented culture by allowing employees use their skills when getting work done; de-emphasize the practices of task-oriented culture by giving employees the flexibility to perform their job, place more emphasis on the practices of person-oriented culture by taking a personal interest in the problems of subordinates as well as encourage employees to take risks and engage in experimentation.

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Published

2021-06-30